All bookings are taken on the understanding that the customer has read and accepted all terms and conditions stated. The return of a completed and signed booking form is a binding contract between All Things Pretty Weddings and the hirer and is acceptance of all terms and conditions. All goods supplied are on a hire basis only and the title remains with All Things Pretty Weddings and Events(unless otherwise stated). The minimum hire order is £500.00

All Things Pretty Weddings and Events will not accept any responsibility for the hirer not thoroughly reading and understanding all terms and conditions.

All quotes are valid for period of 30 days. After this we reserve the right to amend, increase or withdraw the offer.

All Things Pretty Weddings will continue to take enquires for all dates until a £50 ‘Save the Date’ payment or the Booking Fee is received.

Any questions regarding any of the terms, must be made to All Things Pretty Weddings and Events within 28 days of the booking date.

Any changes to the invoice after booking can only be made with the discretion of All Things Pretty Weddings and Events, and is subject to availability

All Things Pretty Weddings and Events shall be granted full artistic license during styling, set up and installation on the day. All Things Pretty Weddings and Events will make every decision in the best interest of the hirer. This may include altering colours, positioning, props and styling themes slightly, in order to achieve a greater desired effect.

After delivery, you, the hirer takes sole responsibility for the items under these terms and conditions for the duration of the hire period. All hire goods are to be returned in their original condition.

The hirer shall be responsible for ensuring the hired items are kept in good order from the time of receipt of delivery until back into the possession of All Things Pretty Weddings and Events.

The hire period for all items supplied by All Things Pretty Weddings and Events will be 1- 2 days. The hire period will be agreed upon booking by both parties and any extension to this period must be agreed before the hire period commences.

All Things Pretty Weddings and Events reserve the right to use any photographs taken of their items during the duration of the hire period for the purpose of advertising or blog posts. We will contact your photographer prior to your event to gain permission for this where applicable.

The set-up and decoration of the hirers own props is at the discretion of All Things Pretty Weddings and Events.

Hire Only

There is a minimum hire of £200 for DIY-Hire and all items must be collected and returned to our location in Wiltshire (SN25) All prop hire items do not include decorations. Hire period is for 72 hours. If a longer hire period is required this is to be agreed in writing with All Thing Pretty Weddings and Events and will incur an additional fee.

Delivery

A delivery and collection service is provided for Styling options, free within a 10 mile radius of SN25. Delivery and collections further than this will be charged at 40p per mile. Delivery and collection costs will be calculated as a round trip for both the delivery and collection trips made by All Things Pretty Weddings and Events to and from your venue.

Everything stated on the booking invoice will be provided at the event. Upon delivery all goods should be checked by the hirer, or nominated representative, to ensure that your order is complete. It is the hirers responsibility to check this. All Things Pretty Weddings and Events will not be held responsible if something is missing from the invoice without the hirer informing us. No discrepancies or faults will be accepted after All Things Pretty Weddings and Events have left the premise.

All Things Pretty Weddings and Events will check all items for damage prior to delivery to ensure the items are delivered in perfect condition for your event. It is the hirers responsibility to inform All Things Pretty Weddings and Events if any items are damaged on delivery, whilst All Things Pretty Weddings and Events are onsite. All goods remain your responsibility until they have been collected back by All Things Pretty Weddings and Events. Please note that regardless of who may damage or break an item (e.g your venue) it is still your responsibility to replace or cover any damage. Please consider this carefully when setting up our items yourself. It is not recommended for items to be left unattended at your wedding venue after the wedding.

All hire goods are to be returned in their original condition.

All Things Pretty Weddings and Events cannot be held responsible if items don’t match other hire items from external suppliers, or the overall look is not what the hirer had envisaged.

Liability

All Things Pretty Weddings and Events has full Public Liability insurance up to the sum of £5 million and our insurance certificate is available on request. The hirer is solely responsible for all hired goods for the duration of the hire period and is fully responsible for any injury, death or damage to either persons or property. Many items of stock are made from recycled materials. Whilst every care has been made to make sure there are no sharp edges, due to their rustic nature please bear this in mind when handling. All Things Pretty Weddings and Events cannot be held responsible for any injuries or death that occur as a result of this hire arrangement. Permission should be sought from the venue as to the suitability of all items hired. Caution should be exercised in particular with the use of candles. All Things Pretty Weddings and Events shall not be liable for any damage/injury/loss caused as a result of using candles.

Chair Covers

All Things Pretty Weddings and Events cannot be held responsible for ill-fitting covers or sashes if chairs are a particularly distinctive shape. All linen is washed in non-biological detergent and All Things Pretty Weddings and Events will not be held responsible for any allergic reactions due to this. All linens are ironed, and whilst best care is taken, slight creasing may occur through transportation. This is not a matter for complaint.

Candles

The hirer should ensure that real candles are permitted at their venue. It is also the hirers responsibility to check that their chosen style of candle is permitted at their venue. The hirer should take every precaution that candles are used and maintained safely after All Things Pretty Weddings and Events have left the venue. All Things Pretty Weddings and Events take no responsibility for accidents or fire once we have left the venue.

Colours

Colours of props and linens may vary from that of the picture, due to availability, lighting, camera etc. Colours will be sourced as close to the colour pictured as possible.

Florals

Any Florals used will remain the property of All Things Pretty Weddings and Events and will be repurposed to use as confetti for future weddings.

Alcohol

Due to licensing, All Things Pretty Weddings and Events cannot supply alcohol. Hire of props such as Pimp your Prosecco/Gin Station will be provided without alcohol. Favours can be created using alcohol supplied by you, the customer, not by All Things Pretty Weddings and Events.

Venue Turnaround

Should your venue require a ‘turnaround’ service, a small additional charge will be incurred for any additional time and/or any additional mileage incurred as a result.

Payment

Payment of a booking fee is the hirers acceptance and understanding of all terms. Bookings require a 50% Booking Fee and a completed booking form to secure the booking, this will be deducted from your final invoice. Booking Fee’s are non-refundable. The remaining balance is due 6 weeks prior to the event. Failure to pay the final instalment on time will result in the booking being cancelled. All payments to be made via bank transfer or personal cheque. The booking is only secured once cleared funds have been received. A receipted invoice will be sent to confirm your booking. Charges will be applied to any property hired that is damaged or lost. A full list of charges is available on request. Any amendments to your booking must be requested no later than 6 weeks prior to the date of your event. Any changes to your booking will be subject to additional charges. A reduction to your booking for any items or services no longer required will not result in a reduction to your final invoice.

Cancellations

If you wish to cancel your booking you must notify All Things Pretty Weddings and Events in writing. If you request to cancel your booking before the 6 week final balance pay period then no more is payable. If your booking is cancelled after this 6 week period then the full outstanding balance is payable.

In the event of a cancellation, all monies paid will be lost and remain the property of All Things Pretty Weddings and Events, regardless of how early the booking is cancelled. Booking Fee’s will not be refunded. All Things Pretty Weddings and Events will not incur any liability due to the contract not being fulfilled due to force majeure - such as extreme weather, flood, fire, or any other acts of god or vehicle failures. All practical and reasonable efforts will be made in order to fulfil the contract.

Cooling Off Period

You have the right to cancel the booking within 14 days. This cancellation period will expire after 14 days from the date you signed the booking form, and the clause specified in the terms and conditions will then apply. To exercise the right to cancel, you must inform us in writing of your decision to cancel.

If you choose to cancel your booking within the 14 day cooling off period we will reimburse you all payments received from you. We will make the reimbursement without undue delay, and not later than 14days after the day on which we were informed about your decision to cancel.

We will make reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Breakages Deposit

A refundable £100 (subject to no breakages or losses) deposit must also be provided with the final balance payment. Upon return of the hired items, All Things Pretty Weddings and Events will contact you within 48 hours of collection if there is any damage or loss to your order. Replacement charges for each item will be presented to you and if needed to, will be deducted from your breakages deposit. Should the costs exceed the deposit paid, an invoice will be sent to cover the outstanding amount. This invoice should be settled with 21 days of date of invoice.

Special Offers

From time to time we will advertise special offers. These cannot be used in conjunction with any other discounts. Delivery costs will not be included in the discounted rate. The minimum £150 fee must be met after the promotion has been applied.

Any questions regarding any of the above can be emailed to info@allthingsprettyweddings.co.uk