Protecting your Privacy is a top priority to us, ensuring that any information you provide is safe and secure and not shared with anyone else. It is our duty under The Data Protection Act 1998 and the new GDPR regulations to inform you about how we intend to use your personal information once you have visited our website, or have contacted us via our online contact form, via email or by telephone.

Here you’ll find information about why we ask for your data, how its stored and what we use it for to ensure we provide you with the best possible service.

What data do we collect?

We only obtain data from individuals and couples relevant to their wedding or event to provide them with the best possible service. All information is voluntarily given and submitted for our use. We never share any details with any third-party company or organisation. In order to do this, we will collect your basic contact information including your name, contact phone number, email and postal address.

How do we collect it?

This data is all acquired via data collation forms on our secure website, via our contact forms at events you may attend, contact made to us by email or other messaging services.

How will we use it?

By collecting this data, it enables us to provide you with the best possible service. We use your contact information to respond to any queries and reply to emails and to contact you should we need to discuss any element of your booking. We will use your postal address to send booking confirmation documents which require signing and returning to us in order to process your booking. We sometimes use your address to send a small gift to you once you have booked our services. By collecting this information, it also allows us to keep you informed of any updates to our services such as the addition of new props, special offers, competitions and events. If you have consented to receive marketing, you may opt out at a later date.

How will we store it?

We keep your data secure using a secondary system which follows the same GDPR rules which we have been obliged to adhere to. They are safe and secure with a password protected entry system.

In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data was involved in the breach, we will also inform you.

How long do we keep it?

If we provide you with any paid services, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. You have a right at any time to stop us from contacting you for marketing purposes.

What are your rights?

You have the right to be informed about the collection and use of your personal information and you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at info@allthingsprettyweddings.co.uk. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. For more information about your legal rights visit https://ico.org.uk/your-data-matters/

Cookies are small text files that are placed on your device’s hard drive through your website browser every time you visit any particular website. When you visit our website, some data about the type of device you are using, the location you are browsing from, the time you are visiting, and your computer IP address is automatically collected by our website cookies software system. As you continue to browse our website, cookies help us to gather information about what pages you visit, how long you view each page and how you interact with the site. It is possible to disable cookies on your browser, however in a few cases, some of our website features may not function as a result. You can find out more information on how to do disable cookies here: http://www.allaboutcookies.org.

We also like to see what search engine has led you to our website, what search terms you have used and what products and services you are looking for. This is what we call “browsing information” This information is not associated with an identifiable person.

Contact

It is possible to request that we remove any of the data collected about you. Please contact us via email at info@allthingsprettyweddings.co.uk and we will delete your information. If you have any further questions regarding the use of cookies, this privacy policy or the information collected then do not hesitate to get in touch with us.